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Care Certificate Programme 2021 (Four Day Programme) 27th April, 28th April, 11th & 12th May 2021

27 April 2021 @ 9:00 am - 4:30 pm

This programme is designed for staff in GP Practices who wish to become clinical HCA’s, staff from community services and for Social Service staff in non-residential care settings.


Since April 2015 all staff new to Health Care Support Worker roles need to complete the Care Certificate as part of their induction to the new clinical role.  This ensures they are aware of the behaviors and competencies expected of them and can provide high quality care. This Care Certificate Programme is delivered by a multi- professional teaching team from General Practice and Community Services.


This programme will cover the following standards:
Standard 1: Understand your role
Standard 2: Your personal development
Standard 3: Duty of Care
Standard 4: Equality and Diversity
Standard 5: Person centred values
Standard 6: Communication
Standard 7: Privacy and Dignity



Standard 8: Fluids and Nutrition
Standard 9: Mental Health, Dementia and Learning Disabilities
Standard 10: Safeguarding Adults
Standard 11: Safeguarding Children
Standard 14: Handling Information
Standard 15: Infection Prevention and Control



 Please note Standard 12; Basic Life Support (practical  training)  and  Standard  13  Health and  Safety  is not covered  as it  is a  legal requirement that the employer provides  this training.  The employer must ensure that staff are appropriately trained in this area.


Attendees are required to be assessed in practice by an assessors within 12 weeks following completion of the taught course. Assessors in practice are invited to accompany their learners on day 2  (11:15-12:30)  (28th April 2021). This session will cover an introduction to the Care Certificate and provide guidance on how to complete the workbook.


N.B. Assessors must attend this session unless they have previous experience of Care Certificate training assessment. Assistant Practitioners or Practice Nurses are suitable for this role.  Please contact Jacqui Hodgson jacqui.hodgson5@nhs.net if you have any queries about the role and the training.

Please note this training may be delivered online depending on current social distancing rules in the UK.