23rd February 2023 | 13th June 2023

**Click dates above to register**

Audience: Practice Management staff

This practical and interactive workshop will ensure that general practice managers and their teams are fully aware of the requirements for CQC compliance and are prepared for their Practice’s next inspection.

The workshop will also focus on the policies and documents required and the training needs of the team.

The topics that will be covered include; • Welcome, Introductions and Objectives • Your experiences so far • CQC – What’s changed • CQC – The future • CQC – What’s the same: The Present • Key Population Groups • Ratings • KLOES • Mythbusting • Populations Groups & Key Evidence Matrix • Inspections • Visit structure • Feedback & Report • Enforcement Actions • Special Measures • Your time to shine • Key documents and communications • Preparing the team • Staff training • On-going Readiness • Reflection and Personal Action Plan

Course Provider: First Practice Management