Week of Events
Understanding Disordered Eating in Adults (virtual 3 hour workshop)
Understanding Disordered Eating in Adults (virtual 3 hour workshop)
Various dates from Feb 2023 – Mar 2023 CLICK HERE to register This newly launched three hour course delivered virtually provides an introduction to disordered eating in adults, aiming to increase awareness and understanding. Delivered by a trainer with lived experience of eating disorders, it provides insight into the challenges associated with recovery and guidance […]
NEL Admin & Reception training: Communication and Customer Service (3.5 hours)
NEL Admin & Reception training: Communication and Customer Service (3.5 hours)
Audience: Administration and Reception staff This workshop is designed to provide delegates with the knowledge and skills they require to make a positive impact at work. The workshop will look at all aspects of communication between the practice and the patients and will cover positive communication in a variety of ways. Delegates will look at […]
NEL Admin & Reception training: Telephone Triage for Reception staff (3.5 hours)
NEL Admin & Reception training: Telephone Triage for Reception staff (3.5 hours)
Audience: Administration and Reception staff Telephone Triage is an essential patient engagement technique that will further develop the skills and career paths of non-clinical staff - frontline GP practice staff, who will move away from a passive role and have a more direct impact on patient health outcomes. The skills and abilities needed to undertake […]
GP – Community Pharmacy Consultation Service
GP – Community Pharmacy Consultation Service
General Practice Staff Workshops OPEN TO GENERAL PRACTICE STAFF ACROSS NORTH EAST LONDON AIMED AT : RECEPTIONISTS, CARE NAVIGATORS, FRONT LINE NON CLINICAL STAFF PLEASE CHOOSE ONE SESSION TO ATTEND ALL SESSIONS WILL BE HELD VIRTUALLY VIA MICROSOFT TEAMS A referral process from a General Practice to a Community Pharmacist GP CPCS has been developed […]
Fundamentals of QI Methodology Training Training
Fundamentals of QI Methodology Training Training
Why join in? The Fundamentals of QI Methodology training will give you the essential tools to make practical changes to your practice. During the training, you can bring real-life examples of challenges in practices and tackle your problems with QI tools. Breakout rooms and a mixture between theory and practice make the two and a […]
Pan-London GPN FAQ Session – GPN Fellowships
Pan-London GPN FAQ Session – GPN Fellowships
Learn about the SPIN New to Practice Fellowship for General Practice Nurses, which provides funding for one to two weekly sessions over a two-year period to pursue professional development opportunities of your choice. To find out more and to receive a MS Teams invite to the session, please contact the team via email at victoria.kent5@nhs.net. […]
Introducing the new CQC Assessment Framework
Introducing the new CQC Assessment Framework
Objectives: • Understand the 'new CQC assessment framework' • Be able to install changes • Understand and develop 'we statements' CLICK HERE TO REGISTER
KeepingWellNEL – Leadership support circles
KeepingWellNEL – Leadership support circles
A series of short, themed online sessions based on 10 principles for leading compassionately. Managers, we are here to support your career goals! Sign up to our series of Leadership support circles to support your leadership development here. Come together with other people managers from across the health and care industry and share, support and learn […]
Newham Practice Council
Newham Practice Council
Dear Health and Social Care Colleagues, Please do join this month's Practice Council Webinar; it is really important to highlight challenges and find solutions to ensure best patient care. AGENDA 12:30 - 12:35: Welcome & Introductions - Dr Muhammad Naqvi, Newham GP Partner & Trainer, Woodgrange Medical Practice 12:35 - 12:45: Foot Check - New Referral Form & Criteria - Joanna Raphael, Head […]