The key objective of Active Signposting (AS) is to help patients access the right care at the earliest opportunity. It is a new system of ‘triage’ carried out at the first point of contact with the GP Practice by non-clinical staff under direction of the clinical team. There are numerous drivers for this patient centred […]

Aimed at professionals working across voluntary or statutory sector (see boroughs listed below). About this event Are you are you working in the voluntary or statutory sector in any of the following boroughs? Barking & Dagenham Bromley Greenwich Hackney Hammersmith & Fulham Havering Kingston Newham Richmond Tower Hamlets If you would like to increase your […]

ADPH, GLA, NHSEI London, London Councils and the Office for Health Improvement and Disparities are hosting a learning and networking event on the 29th of June from 11.30 am-1 pm, focused on active ageing, frailty and promoting healthy lifestyles across London, and we’d love to see you there. This event is targeted at NHS, public […]

ADPH, GLA, NHSEI London, London Councils and the Office for Health Improvement and Disparities are hosting a learning and networking event 29th June 11.30-1pm, focused on active ageing, frailty and promoting healthy lifestyles across London, and we’d love to see you there. This event is targeted at NHS, public health, local authority, and academic leaders […]

‘Getting ready for CQC’ - The key elements of CQC compliance - CQC’s approach - Hot topics - Common pitfalls and top tips - Evidence requirements and your questions answered

FULLY BOOKED. PLEASE ADD NAME TO WAITING LIST The Receptionist in Primary Care – a funded programme for new reception staff working in North East London Day 1 22/6/22 13:00-16:30 Day 2 29/6/22 13:00-16:30 Day 3 6/7/22 13:00-16:30 Day 4 13/7/22 13:00-16:30 Day 5 20/7/22 13:00-16:30 North East London Training Hub are pleased to offer […]

Improve your confidence in having good ‘end of life conversations’ Our interactions are significant and have a lasting impact on patients and their families Highly interactive workshop: • Improves confidence, skills & knowledge having compassionate & effective conversations • Explores common themes & blocks • Builds on how you currently talk with patients, residents and […]

This module looks at the CQC Inspection process and how to deal with them.  We will focus on how to create a culture of buy-in within the GP Practice through a better understanding of the CQC assessment framework.  The module will be delivered as an interactive session with practical guidance to enable participants to map […]

Come join us to explore how your practice can make full use of the Advice & Guidance service for clinical advice and referrals. Join this 55-minute Knowledge Exchange and find out ways your practice can improve the use of this valuable service. We would like to invite you to our second knowledge exchange on Advice & […]

Target Audience Non clinical administrators, receptionists and other primary care staff who are often patient facing or tasked with speaking to patients (e.g. social prescribers). This training will support the PCN DES, please encourage staff to attend  You will learn the below topics, which will enable you to have conversations with people in your community: […]

What could you get done for your colleagues and patients if you could connect on a local footprint with other enthusiasts?  The shifting landscapes in healthcare have created an opportunity and need for localised Primary Care Improvement Communities (PCIC) - bringing together the skills and passion for sustainable change.  Do you have an interest in […]

Support for frontline staff to confidently give out normal blood results. Based on the BBB training where in the initial 3 months they had saved around 50-60 appointments at St Andrews. They had 100% accuracy giving out results (ie those patients that were told the results were normal did actually have normal results and no […]