Managing Our Safety on the Frontline
Online Session , United KingdomHow have you responded to aggressive behaviours by customers/clients? What would/could you have done differently? How should/ could you have responded? Target Audience: Frontline staff, including admin/clerical/reception staff as well clinical and non-clinical. Time Start: 09:00 -end: 13:00 (including comfort and lunch breaks as necessary). Allow 10 minutes before the start of the session for […]