Virtual Session 1
Please click here to join the session: https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZjliNDIxYWItOTc2My00ZGRlLWFjYzYtZTI3MGFiODFhYWVl%40thread.v2/0?context=%7b%22Tid%22%3a%2280285429-4d97-408d-b6f2-b6bed6bbee1e%22%2c%22Oid%22%3a%22bb0f1ebf-089a-4492-a755-5839e6831533%22%7d
2:30 – 4:30 – CQC Inspections
Target Group: GPs, Practice Managers, open to all staff
Target Group: GPs, Practice Managers, open to all staff
- Interactive, engaging workshop explaining the strategic changes the CQC have implemented
- Providing delegates with an understanding of how CQC regulates GP practices and what they need to do, to be effectively prepared for a CQC inspection
- Sessions will provide delegates with top tips for success
Presenter: Phil Coates, Head of Consultancy PCMS
4:30 – 4:40 – Break
4:40 – 5:30 – Online Access to Patient Medical Records
Target Group: All Staff
4:30 – 4:40 – Break
4:40 – 5:30 – Online Access to Patient Medical Records
Target Group: All Staff
- What’s changed i.e. new registration
- Safeguarding/vulnerable patients search
- Policies and processes (ensure there is ongoing training process for new staff & locum)
- How to hide contents from online visibility
- GP2GP
- Available online resources
Presenter: Chito Nwulu, Senior GP IT Facilitator
Virtual Session 2
Please click here to join the session: https://teams.microsoft.com/l/meetup-join/19%3ameeting_ZWI1YTE5ODgtN2MyNC00ZjQ4LWE4YWUtMWQxMGYxYjIxOTJj%40thread.v2/0?context=%7b%22Tid%22%3a%2280285429-4d97-408d-b6f2-b6bed6bbee1e%22%2c%22Oid%22%3a%22bb0f1ebf-089a-4492-a755-5839e6831533%22%7d
2:30 – 3:30 – Thyroid Blood Test Interpretations
Target Group: Physician Associates, Clinical Pharmacists, AHPs, GPNs
Thyroid conditions are among the most common endocrine disorders. Laboratory tests are crucial in the diagnosis and management of most of these conditions. By the end of the webinar session:
- Clinicians should be able to identify the clinical features of hyper/ hypothyroidism
- Know when to request TFTs in accordance to clinical presentation
- know the common causes of hyper/ hypothyroidism
- Know when to consider Thyroid malignancies or another Differential diagnosis
- Understand thyroid function tests and interpret abnormalities
- Management options when to treat or refer
- Examples of TFT results cases commonly presented in Primary Care
Presenter: Marium Hanif, NEL Training Hub Physician Associate Ambassador, Health Education England
Virtual Session 3
3:40 – 4:30 – Different Worklist Types – Best practice on how to manage them
Target Group: Non-Clinical Staff
Please click here to join the session: https://teams.microsoft.com/l/meetup-join/19%3ameeting_N2JmYWI1YWEtNDFlZS00OWIwLTk1ODMtY2JkNDI5OTdhZDhh%40thread.v2/0?context=%7b%22Tid%22%3a%2280285429-4d97-408d-b6f2-b6bed6bbee1e%22%2c%22Oid%22%3a%22bb0f1ebf-089a-4492-a755-5839e6831533%22%7d
3:40 – 4:30 – Different Worklist Types – Best practice on how to manage them
Target Group: Non-Clinical Staff
- Rejected/triage response
- Letter Outstanding
- Advice & Guidance
- Incomplete
- Assessment Returned/Cancelled/DNA
- Awaiting Booking
Presenter: Chito Nwulu, Senior GP IT Facilitator
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COVER ARRANGEMENTS:
If by attending, your practice opening offer would need to be a skeleton one, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.
To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Wednesday the 26th October.
NHC will cover the telephones until 6:30pm, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.
NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.
Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions, etc.
If by attending, your practice opening offer would need to be a skeleton one, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.
To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Wednesday the 26th October.
NHC will cover the telephones until 6:30pm, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.
NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.
Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions, etc.
If you are aware of a member of your practice team who has not received the email invitation, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.
