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Newham Protected Learning Time F2F & Online Sessions

6 September 2023 @ 2:30 pm - 6:30 pm

There are two events one face to face and one virtual.
There will be two sessions running in parallel, face to face session one will be for clinical staff, virtual session two will be for non-clinical staff. Please check the target groups below and register accordingly.

Please also see cover arrangements below and submit your request by Tuesday 29th August.


Virtual Session 1 – Clinical
Venue: Stratford Old Town Hall, Main Hall, 29 The Broadway, London E15 4BQ
​Please click here to register to the session and receive a calendar invite with venue details.
2:30 – 6:00 – Workshops Findings of young people access to primary care, Winter Preperaredness in Primary Care, Vaccs and Imms & upper respiratory in CYP.
Target Group: Clinical staff
Agenda 
  • 2:30pm – 3:00pm: Networking/Registrations
  • 3:00pm – 3:30pm: Workshops Findings of young people access to primary care – Kelley Webb-Martin, Head of Children’s Health 0-19 Service, Early Help & Childrens Health- Children and Young People’s Service
  • 3:30pm – 4:30pm: Winter Preparedness in Primary Care, Vaccs and Imms – Dr Muhammed Naqvi, NHS NEL Primary Care Collaborative GP Rep’, NHS NEL Clinical Lead Imms & Screening, NHS Newham Primary Care Development Lead & GP Partner and Trainer & ICB colleagues
  • 4:30pm – 5:00pm: Break & Networking
  • 5:00pm – 6:00pm: Upper Respiratory in Children and Young People (CYP) – Jessica Russell, Children and Young People’s North East London Asthma Practitioner, NHS North East London / Young Barts Health

Virtual Session 2 – Non-clinical
​Please click here to register to the session and receive a calendar invite with joining link.
2:30 – 5:30 – CQC Inspection Framework
Target Group: Non-clinical staff
Course Overview
  • Recent changes to the CQC inspection process
  • Techniques and tips for managing the CQC assessment
  • Registered manager and responsible person
  • Understanding the fundamentals of the CQC Assessment
  • Planning the inspection
  • Inspections of GP practice or GP out-of-hours service – reporting process
  • Useful Links, websites and documents
Course Aims
  • To provide a comprehensive understanding of the recent changes in the Care Quality Commission (CQC) inspection process.
  • To equip readers with the necessary techniques and strategies to effectively manage a CQC assessment.
  • To develop a deep understanding of the fundamental principles of the CQC assessment process.
  • To outline effective methods for planning and preparing for an inspection.
Learning Objectives
  • Explain the recent changes to the CQC inspection process and their implications for healthcare service providers.
  • Detail practical tips and strategies to effectively manage a CQC assessment, reducing stress and promoting successful outcomes.
  • Define the roles of the Registered Manager and Responsible Person, providing clarity on their specific duties and expectations during a CQC inspection.
  • Discuss in-depth the fundamental principles and stages of the CQC assessment, ensuring readers gain a robust understanding of the process.
  • Provide step-by-step guidance on planning for a CQC inspection, including pre-inspection activities, record management, and staff training.
  • Outline the specific process of inspections for GP practices or GP out-of-hours services, emphasizing the reporting process and how to address potential issues.
Presenter
Sheraz Khan MSc (Primary Health Care), PGDip MGP (Management for General Practice), ILM, ICM | Chief Executive Officer | PCMS

COVER ARRANGEMENTS:
If by attending, your practice opening offer would need to be a skeleton one, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.

To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Tuesday the 29th August.

NHC will cover the telephones until 6:30pm, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.

NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.

Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions, etc.

If you are aware of a member of your practice team who has not received the email invitation, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.