There will be two virtual sessions running in parallel, virtual session one will be for clinical staff, virtual session two will be for non-clinical staff. Session one will be recorded.

Session 1 – Clinical
Click HERE to register to the session.

• 3:15pm – 3:20pm: Welcome & Introductions – Dr Imrana Siddiqui, GP and Mental Health Clinical Lead
• 3:20pm – 3:50pm: Getting early MH and wellbeing support: Integrated front door pilot – overview and early findings – Helen Kay, Strategic Lead Children’s Mental Health, LBN
• 3:50pm – 4:00pm: Break
• 4:00pm – 4:30pm: How to get your CAMHS referral NOT rejected?! – Katharina Pomberg, Family and Systemic Psychotherapist, Front Door Team Coordinator
• 4:30pm – 5:00pm: ASD and ADHD: Hot to navigate the pathways – Katharina Pomberg, Family and Systemic Psychotherapist, Front Door Team Coordinator
• 5:00pm – 5:30pm: Digital Support for Childrens Mental Health – What’s on offer – Dr Imrana Siddiqui, GP and Mental Health Clinical Lead
• 5:30pm: Close

Virtual Session 2 – Non-clinical
Click HERE to register to the session.
2:30pm – 5:30pm – Minute Taking
Target Group: Non-clinical

This Minute Taking Course will give you the skills to:

• Prepare effectively for taking minutes during meetings
• Improve active listening skills
• Take effective notes
• Produce clear and comprehensive minutes

Learning Outcomes

1. Preparation:
   Establishing a relationship with the chair
   A good agenda means a good meeting – and good minutes!
2. The Critical Skill – Listening
   Barriers to listening
   Active listening
3. Effective Note-Taking
   Developing a kind of short-hand by using abbreviations
   Avoiding long words & terminology
   3 options for taking notes
   Identifying key points
4. The Finished Minutes
   How to summarise – writing concise, accurate, understandable minutes
5. Tips and techniques
   Lessons learned from experienced minute takers

Presenter: Maurice Markham

COVER ARRANGEMENTS:
If by attending, your practice opening offer would need to be a skeleton one, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.

To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Wednesday 28th February.

NHC will cover the telephones until 6:30pm, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.

NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.

Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions, etc.

If you are aware of a member of your practice team who has not received the email invitation, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.