Improving Patient Triage Communications – Training Scenario 3 – Continuity of care
Online Session , United KingdomThe Improving Patient Triage Communications (IPTC) workshop is designed for Admin / reception team members. The programme is an interactive scenario-based workshop for front line GP staff on 'managing challenging conversations from patients around their experience of patient triage’. Using real life patient experience video clips, participants will help script these challenging conversations live! Enhancing […]