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Diabetes & Foot Care (for HCAs and Aspiring HCAs in Primary Care) (7.5 CPD hours)

4 March 2025 @ 9:15 am - 4:15 pm


These courses are fully funded, therefore please ensure you read the cancellation and DNA policy carefully before booking. 

Booking Information 

Please ensure you use Microsoft Edge to complete the Form, and that you login with your nhs.net email address (or you will get an error message) – the login details for all sessions will be sent to the email address provided. 

Please be aware that you will see an automated confirmation message screen to let you know that you have submitted the Form – you are advised to save your response, as this will have the date you have applied for. This is not confirmation that you have a place on the training, but at this time, we would advise you to assume that you have a place on the training you have booked. This is to help you plan your clinical time, as it is far easier to add in a clinic at a later date than remove one. 

We appreciate it is taking a while to get confirmation emails out to everyone at the moment, and that this is frustrating. This is due to: 

  • 1) The high volume of applications for some of the training, which comes in at a faster rate than can be effectively managed in real time. 
  • 2) Having to chase incomplete or missing information on the booking Form. 
  • 3) Having to check that applicants are registered with their professional body. 
  • 4) Having to check that the applicants’ job role is covered by our funding agreement with NHSE (we have had a number of inappropriate applications). 
  • 5) Dozens of cancellations or requests to change dates every week. 

Preparing for the Training Session 

Please check that you have received the joining link for your session at least 48hrs prior to the start date. 

Sometimes the joining link can end up in your junk email folder from external providers, so please check this 1 week before the training if you have not received the link. 

If you ask for the login on the day of the event you may not receive it in time, and this will count as a DNA. 

You may be sent some pre-training work which is essential to the smooth-running of the training session itself. Please ensure that you have completed this in good time. 

If you are asked to provide an address for training materials, please give your home address – they will not be sent to a work address. 

During the Training Session 

Please login to your session a minimum of 15mins before the start time. If you cannot login and have not attempted to before the start of the session, this will count as a DNA. 

Please check that you have a working camera and microphone, and that you are in a place where you can fully interact with the session. 

Mobile phone use is not accepted for attending training – you will be ejected from the training, and it will count as a DNA. However, some training will request mobile phone use for interactive elements, such as quizzes. 

If you login late, you may not be accepted into the training, and this will count as a DNA. 

If you leave a session early you will not receive your certificate – depending on how early you leave, this may count as a DNA. 


If you need to cancel, please give a minimum of 5 working days’ notice (e.g. if the training is on Thursday, you need to let us know by 5pm on Wednesday the week before) so that we have time to fill the space. If you do not, this will count as a DNA. 

To cancel, you must email nelondonicb.cpd@nhs.net – do not email the trainer directly. 

Once you have received confirmation that you have a place on the training session, please liaise with your Practice Manager to organise your clinical schedule. Failure to do so, without cancelling with 5 full working days’ notice, will count as a DNA. 

DNA Policy 

1st DNA: You and your Manager will receive an email informing you that you have DNA’d a pre-booked session without cancellation. 

2nd DNA: You will automatically be removed from any further CPD training for the current financial year. You and your Manager will receive confirmation of this by email. 

If you have to cancel your place later than 5 full working days prior to the start of the session, please email nelondonicb.cpd@nhs.net explaining your exceptional circumstances, and these will be taken into consideration when deciding whether it counts as a DNA. 

We would like to make you aware of this Infection Control Training which is not provided or administered by us: 

NHSE IPC Refresher Training for GP Practices – April 2024 to March 2025 – North East London (icb.nhs.uk) 




Newham Training Hub


Online Session
United Kingdom + Google Map


Newham Training Hub


Online Session
United Kingdom + Google Map