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Admin & Reception staff: Recognising the Acutely ill Patient (2 hours)

July 9 @ 11:00 am - 1:00 pm

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Overview: This 2-hour workshop delivered virtually introduces non clinical reception staff members to various acute health conditions. The training will help receptionists recognise specific symptoms that may indicate a deteriorating patient, and how they would consider escalating this to a clinician within their service or practice 

The workshop will help staff improve knowledge and understanding of: 

  • the acutely ill patient on the phone 
  • the signs and symptoms of an acutely ill adult 
  • the signs and symptoms of an acutely ill child 
  • recognising the acutely ill psychiatric patient 
  • ‘serious’ medical conditions and how they present 
  • what the role the non-clinical team have to play in these scenarios 

Clinical presentations covered would include: 

  • Common emergency/urgent symptoms – chest pain, 
  • breathing difficulty, 
  • Sepsis 
  • Stroke symptoms 
  • DVT/PE 
  • fever in children 
  • Psychiatric emergency 

Training Provider: Bromley By Health Partnership 

Details

Date:
July 9
Time:
11:00 am - 1:00 pm
Series:
Event Categories:
,

Organiser

NEL Training Hubs

Venue

Online Session
United Kingdom + Google Map

Details

Date:
July 9
Time:
11:00 am - 1:00 pm
Series:
Event Categories:
,

Organiser

NEL Training Hubs

Venue

Online Session
United Kingdom + Google Map