There will be two virtual sessions running in parallel, virtual session one will be for clinical staff, virtual session two will be for non-clinical staff. Session one will be recorded.

2:30pm – 3:30pm: Dermatology Training & Q&A – Dr Shafaq Zulfiqar – Dermatology Clinical Lead & Dr Rebeca Goiriz – Consultant Dermatologist, Barts Health NHS Trust

3:30pm – 4:30pm: Contraception and LARC – Christina Guevara – Lead Advanced Clinical Practitioner,
Cauldwell Medical Centre and ELFT
Contraception update including emergency contraception LARC complications and how to manage

5:00pm – 5:30pm: Continence Service and Pelvic Health – Selina Fifield, Clinical Specialist Physiotherapist & Team Leader, Continence & Pelvic Rehabilitation Service, Eneberi Clinic & Dr Rehana Aslam, GP Claremont Clinic, Clinical Director North Newham PCN and Clinical lead Frailty and Proactive Care Newham

• Consider the impact of change and what happens if it isn’t managed well
• Look at how to manage resistance to change by identifying the reasons for this and reinforcing that this is a natural reaction
• To understand how to apply change theory models to real life situations within your organisation
• Practice using a range of change models including Kubler Ross, Missing Pieces and Kotter in order to develop your own change strategies

1. To study the impact of change within an organisation, focusing on the potential consequences if change isn’t effectively managed.
2. To delve into the complexities of managing resistance to change, understanding its root causes and treating it as a natural organisational reaction.
3. To develop an understanding of how to apply various change theory models to real-life situations within an organisation.

1. Analyse the impact of change on an organisation and discuss the potential negative outcomes if change is not effectively managed.
2. Identify the common reasons for resistance to change, understand its natural occurrence within organisations, and provide strategies for managing this resistance.
3. Explain and apply a variety of change theory models to real-world scenarios within an organisation to aid participants in understanding the practical applications of these models.
4. Enable participants to use a range of change models, including Kubler Ross, Missing Pieces, and Kotter, in designing and developing their own change strategies, reinforcing the concept through role-plays, case studies, and interactive exercises

• Susan Strong, Senior Lecturer and visiting professor

COVER ARRANGEMENTS:
If by attending, your practice opening offer would need to be a skeleton one, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.

To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Tuesday 23rd January.

NHC will cover the telephones until 6:30pm, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.

NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.

Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions, etc.

If you are aware of a member of your practice team who has not received the email invitation, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.