The events are virtual events and will be recorded. There will be two sessions running in parallel, virtual session one will be for clinical staff, virtual session two will be for non-clinical staff. Please check the target groups below and register accordingly.
Virtual Session 1 – Clinical
Please click here to register to the session and receive a calendar invite with joining link.
2:30 – 5:30 – Spinal Pathways, MSK Self-Management App, Cancer & CKD
Target Group: Clinical staff
2:30pm – 3:00pm: Spinal Pathways
Referral pathway to spine
What to refer to the spine service
Cauda Equina and MSCC pathway
Presenter: Phil Barber, Advanced Physiotherapy Practitioner & Clinical Pathways Lead (NE London and Essex Spinal Network)
3:00pm – 3:15pm: MSK Self-Management App
Understanding the new app and how to sign up
Presenters: getUbetter
3:15pm – 3:20pm: Break
3:20pm – 4:20pm: Cancer
Update on new urgent suspected cancer referral forms
PSA reference changes and Colon Flag
Early Diagnosis DES: learning so far and next steps
Non-site specific cancer pathway
CEG resources
Quality issues and service alerts
Presenter: Dr Helen Stedeford, Newham Clinical Lead Cancer
4:20pm – 4:30pm: Break
4:30pm – 5:30pm: CKD
Management of CKD – “3 within 3”
New therapies for CKD
Useful resources for CKD management
Presenter: Ademola Olaitan, vCKD Newham
Click here to join the online session.
Virtual Session 2 – Non-clinical
Please click here to register to the session and receive a calendar invite with joining link.
2:30 – 5:30 – Care Navigation/Active Signposting
Target Group: Non-clinical staff
Course overview:
This course aims to develop your skills in directing patients to the most appropriate healthcare resource to receive the care they need.
Enhancing skills and confidence to deliver care navigation, active signposting and triage
Understanding the elements of signposting
Realising the benefits: patients and practice
Exploring and adapting protocols
Using information technology to empower patients
Maximising patient engagement within your role
Communicating with patients effectively
Ensuring patient and staff safety
Making every contact count
Learning objectives:
Develop an understanding of the term ‘care navigation’.
Recognise competencies required within this role
Develop an understanding of the care navigation process
Gain an understanding of patient perceptions
Learn how to recognise red flags
Recognise the importance of confidentiality and information governance
Presenter:
Dr Jay Verma
Dr Verma is a GP Partner at Shakespeare Health Centre in Hayes, Northwest London and president elect of the General Practice and Primary Care Section at the Royal Society of Medicine.
Dr Verma is passionate about delivering the best care and how healthcare research can be translated into improving patient outcomes. He believes strongly that primary care needs to embrace technological capabilities, particularly if we are to release clinical and non-clinical capacity and face the challenge of increasing patient demand on an already busy workforce.
COVER ARRANGEMENTS:
If by attending, your practice opening offer would need to be a skeleton one, Newham Health Collaborative will be able to provide the telephone cover for the period of 2:30pm-6:30pm with a same day urgent care offer – this means that your telephone lines will be transferred to NHC from no earlier than 2:30pm.
To arrange this cover please email Newham Health Collaborative nhc@nhs.net and ICB team nelondonicb.tnwprimarycare@nhs.net by no later than by 5pm on Wednesday the 28th June.
NHC will cover the telephones until 6:30pm, but they cannot transfer your phone service to your out of hours provider – so you will need someone in your team to do this at your practice at 6:30pm to complete this task.
NHC call handlers will complete an initial triage when taking each call and patients will be referred to one of our Urgent Care GPs who will provide a telephone consultation. If an urgent face to face appointment is needed, the patient will be offered an appointment at our UTC divert service Essex Lodge. Please do not signpost your patients to Essex Lodge if attending the PLT session.
Practices should plan for a skeleton service at their premises and patients should be able to access the practice to collect prescriptions, etc.
If you are aware of a member of your practice team who has not received the email invitation, please advise Johanna North on Johanna.North1@nhs.net who will be happy to ensure that their details are added to the circulation list.
