NEL Admin & Reception training: Active Signposting Level 1 (3.5 hours)
NEL Admin & Reception training: Active Signposting Level 1 (3.5 hours)
Audience: Administration and Reception staff This workshop aims to equip front line staff with the necessary skills and confidence to safely and efficiently reduce the number of patients booking GP appointments for problems that could be dealt with by other practice staff or health service providers. By the end of this workshop delegates will have […]