This is a new role designed to understand the NHS Digital landscape and assist General Practice in defining, designing, shaping, and delivering its digital strategy by implementing transformational projects that ultimately improve patient clinical services.
MORE INFORMATION TO BE AVAILABLE SOON.
| Key roles and responsibilities | Education and training requirements |
Recommended minimum supervision |
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No standard education and training requirements: for local determination | Work is directed and managed by PCN. Governance and supervision arrangements will vary, depending on delivery model and focus of role. |
Frequently Asked Questions
How many Digital and Transformation Leads can a PCN have?
Currently, Primary Care Networks can use the ARRS funds to recruit 1FTE per PCN.
What is the salary for the Digital and Transformation Lead?
PCNs are reimbursed up to 8a on the agenda for change pay scale.
Do we have to pay the role at a band 8a?
Like all of the other roles that are part of the Additional Role Reimbursement Scheme, the pay rates are designed to be fair and transparent and reflect the skills and experience the role requires.
If the role is being reimbursed at 8a. The salary should reflect this.
Should the role be called a Digital Transformation Lead OR a Digital AND Transformation Lead?
It doesn’t matter. Choose the title that best fits your needs.
What is this role supposed to do?
This information was taken from the GP Webinar on 3rd November 2022. The recording can be found in
- NHS Futures | Click here
- PCNs and Practices Support Hub
- Communications and Engagement
- General practices webinar
The intention for this role is to
- Support Primary Care Networks to identify and plan improvements
- Deliver quality improvement projects and support staff at all levels in the PCN to take forward change
- Work with Integrated Care Systems to design strategies and approaches to improvements
- Improve the induction and the use of existing and new technology to deliver benefits to patients and staff
- Support integration within the Primary Care Network and wider system
- Use data to identify opportunities and to drive improvements in care quality and experience
The role is not intended to
- Manage the procurement or contracting of IT systems
- Manage administrative functions
- Replicate the role of the PCN manager
- Operate in isolation or duplicate existing system functions
- To deliver EVERYTHING presented. NHSE is choosing not to be too prescriptive to allow PCNs to shape the role to their needs
What support is being put in place to support the professional development of these roles?
NHSE will be providing QI capability-building training, a community of practice and mentoring support.
More information is to follow.
Does this role replace the PCN Manager?
The Digital and Transformation Lead role is not intended to replace the role of the PCN Manager. However, some PCNs have combined the PCN Manager role and the Digital and Transformation Lead role as there is a clear cross-over.
The PCN management role, in many cases, operates as the Chief Operating Officer tasked with overseeing the network’s day-to-day administrative and operational functions. Fire fighting, strategic planning, fostering the PCN culture, internally and externally advocating for the PCN, making sure we deliver on our contractual requirements and looking for opportunities to develop.
We are there to try and create a harmonious environment across a dispersed geography and assemble a stellar team to help the network thrive and deliver clinical and non-clinical services.
The Digital and Transformation Lead is an additional resource to make the PCN vision a reality, focusing on digital and how to implement and sustain change.
One way to see the differences between these roles is by creating a table, inputting the overarching responsibilities of each position and highlighting what the PCN Manager and Digital Transformation Lead could focus on.
We have started this for you. Now you can copy and paste this into a word document and modify it for your needs.
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PCN Manager |
Digital & Transformation Lead |
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Human Resources |
X |
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Financial Management |
X |
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Business Development & Horizon Scanning |
X |
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Contract Management |
X |
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Operations Management |
X |
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Stakeholder & Relationship Management |
X |
X |
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Strategic Planning |
X |
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Data Analysis & Planning |
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X |
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Service Improvement Projects |
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X |
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Management of the Digital Infrastructure |
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X |
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Working with Integrated Care Systems to design strategies and approaches to improvements |
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X |
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Delivering quality improvement projects and supporting staff at all levels in the PCN to take forward change |
X |
X |
*https://www.thcprimarycare.co.uk/post/do-we-need-a-digital-and-transformation-lead