Audience: Administration, Reception and Management staff
By the end of the course you will be able to; • Know what is meant by the term chaperone • Recognise the need for a chaperone in a practice • Describe what is meant by an intimate examination • Be aware of the rights of the patient • Describe your role as a chaperone and how to communicate the service to patients
The topics that will be covered include; • The Guidance & CQC Regulations • The role of the chaperone and its importance • Practice policies • Record Keeping • Raising awareness of the service • Patients rights • Whistle blowing • Good practice in an examination • Intimate examinations • Understanding issues relating to religion, ethnicity or culture • Special circumstances • What is sexualised behaviour?
Course provider: First Practice Management
